Twilio A2P review packet

SMS Compliance Verification

This public page documents how FlowOS collects SMS consent, displays opt-in language, limits marketing sends to opted-in clients, and supports STOP and HELP for reviewers who cannot access the private dashboard.

Last updated: June 30, 2026

1. Public Review Summary

FlowOS is a barbershop and service-business operating system. SMS is used for booking confirmations, appointment reminders, walk-in queue updates, service follow-ups, support/account notices, and optional promotional campaigns.

Private dashboard pages require authentication, so this page provides public evidence of the customer-facing and owner-facing SMS consent flows used in FlowOS.

3. Message Types and Frequency

Message frequency varies based on appointment activity, queue activity, account activity, campaign settings, and the business using FlowOS. Marketing or promotional texts are only sent to opted-in clients.

4. STOP and HELP Handling

Each marketing campaign message includes opt-out language. Users can reply STOP to unsubscribe and HELP for help. Supported opt-out keywords include STOP, UNSUBSCRIBE, CANCEL, END, and QUIT.

Help requests can also be sent to support@flowosapp.com. Wireless carriers are not liable for delayed or undelivered messages.

5. Privacy and Terms

FlowOS does not sell personal information, and SMS consent is not shared with third parties for their marketing purposes. Review the Privacy Policy, Terms and Conditions, and SMS Terms.

Reviewer evidence

Public opt-in and message examples

These panels mirror the language shown in FlowOS product screens so campaign reviewers can verify the opt-in flow without a private account.

Signup form

Owner signup opt-in

Phone number(555) 123-4567

CheckboxI agree to receive FlowOS text messages.

NoticeMessage frequency varies. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.

Booking page

Public booking opt-in

Customer phone(555) 222-0199

CheckboxText me booking updates and reminders.

NoticeConsent is not a condition of booking. SMS Terms and Privacy Policy are linked.

Walk-in queue

Kiosk check-in opt-in

Check-in confirmationName, phone, service, party size, barber preference

CheckboxText me queue updates, reminders, and follow-ups.

NoticeReply STOP to unsubscribe or HELP for help.

Campaign manager

Marketing campaign guardrails

AudienceAll opted-in clients

Composer checkOpt-out language included

Send confirmationEvery message includes STOP opt-out language.

Reminder text example

FlowOS demo: Your appointment at Crown & Blade is confirmed for Tue 2:00 PM. Reply STOP to unsubscribe.

FlowOS Help: Reply STOP to unsubscribe. Message and data rates may apply. Contact support@flowosapp.com for help.

Verification checklist

Public SMS Terms available at /sms-terms.
Public Privacy Policy available at /privacy.
Public Terms and Conditions available at /terms.
Opt-in language states message frequency, rates, STOP, HELP, and consent is not required.
Campaign sends are limited to clients with SMS opt-in.